- All shoes prices already include shipping - We takes at least 5 - 8 BUSINESS DAYS - All packages must be signed for receive. If nobody at home, your local post office will hold your package until it is picked up and signed. - Packages can be tracked only when there is a delay in shipping time. You must contact us under these circumstances - In some instances (not all), there will be a customs charge applied to your package. - You are responsible for all customs charges (duty and tax) applied to your package. - No Invoice would be enclosed in order to save your possible customs duty and tax. - We can't control any option or right that customs holds. - If your customs holds your shoe(s) and don't give you back by any reason, rule or policy, we won't refund and are not responsible for such matter. - By purchasing with wumingshoes.com, you are agreeing with our terms that we are not responsible for any action by customs. RETURN POLICY - No refunds on any sneakers, but exchange may be possible with acceptable reasons. - Without our confirmation, please don't return or exchange any received shoe because there are extra information that you need to follow. - You are responsible for the cost of shipping the sneakers back for an exchange. - You are required to email us within 2 days after received your sneakers if you want to make an exchange. GENERAL INFORMATION - All sneakers are in brand new, deadstock condition. - All listed prices include shipping/handling costs. - All sneakers are factory made, not painted or colored. - All sizes are in both US/euro size. - You will receive an order confirmation via email after payment. - If the sneakers you ordered are in stock, your order will be shipped within 2 days of receiving your confirmation and payment. - Ask all questions BEFORE buying your sneakers to limit the number of exchanges.