Policies
Placing an Order Ordering has never been this easy before! Simply follow the instructions, filling the required fields with the necessary information. Please be informed that inadequate or wrong information will delay the processing of your order. Be especially careful when entering numbers. Correct billing addresses are required, as well as confirmation if being shipped to a different location.
If you do experience difficulties submitting your order, or you are unable to locate a specific product, our well-informed salesmen are available for assistance.
Payment Options For shoppersĄŻ convenience, we offer the following payment options:
- Visa
- Master-card
- American Express
- Discover card
- Google Checkout
- Pay Pal
- Wire Transfer (email us for info)
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Conventional Payments
- Personal Checks
- Business Checks
- Money Orders
- COD + $8.00 charge, following are accepted;
- Bank Checks
- Certified Checks
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Orders paid by personal or company check will be shipped upon clearing the bank
Processing time and shipping methods for US orders
- All orders are subject to verification (which could delay processing)
Regular* orders: *Ground and 3-day-select usually ship on the same business day as follows:
- Monday-Thursday: Orders placed before 1:00 PM ET
- Friday: Orders placed before 11:00 AM EST
Rush* orders:*2nd-day and Next-day are shipped on the same business day as follows;
- Monday-Thursday: Orders placed before 2:00 PM ET
- Friday: Orders placed before 12:00 PM EST
Orders placed on a later time in the day are processed the next business day.
Packages are shipped by UPS F.O.B. New York. Upgraded methods are available to comply with customersĄŻ expedited needs.
Orders are processed within 24 hours of when placed. One to two business days should be allotted for tracking information to update. Tracking accessibility is just a click away with our new easy online link!
Shipping Methods and Timing for International Orders
- All orders are subject to verification and approval
- All orders are shipped the next business day by USPS
- Most orders are shipped by Global Express Mail upon availability
- Please allow 7-10 business days for shipments to arrive
- All duty fees and charges are the responsibility of the customer
Damage or shortage claims All Claims for damage or shortage of merchandise must be made at the time of the delivery.
Return Policy Please go to this link view our detailed Returns and Exchange Policy
- Merchandise could be returned within 7 days of receipt for an exchange or full refund
- Returns received after 7 days are subject to a 10% restocking fee
- Shipping charges are nonrefundable
- Duty fees and charges are the responsibility of the customer and will not be credited
Typographical Errors Shoesrunning.com does not hold any responsibilities and is not obligated to fulfill orders with incorrect pricing or product specifications due to typographical errors. We shall have the right to cancel or refuse any such order without liability.
Stock Availability Merchandise advertised is generally in stock. Should we become oversold due to any unpredicted reason, your order may be delayed for one business day. Rush orders will be notified on the same business day by email.
Shoesrunning.com will not be held accountable for fulfillment of these requests in the event that these items are not available by our suppliers.
Notes A Business day is a day that WuMing is open for shipping. This is usually based on United States regular working days which excludes weekends, legal as well as major holidays.
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